Pay-as-you-go mode provides convenience and flexibility for customers by allowing them to pay for a service by the duration of usage. This mode is not only more convenient for customers, but it simplifies business for automated machine operators and helps them increase their revenue. Keep reading to learn more.
What Is Pay-as-You-Go Mode?
Pay-as-you-go mode is exactly what it sounds like it is: it allows customers to pay for a particular service as they go. Once customers present a payment card pre-authorizing a payment, a timer starts running that counts the time they use the service. Customers can end the session at any time by pressing the stop button, and they will pay for the amount of time they used the machine or service.
What Are the Benefits of Pay-As-You-Go Mode?
Offer an Excellent Customer Experience
With pay-as-you-go mode, customers get exactly what they pay for, and get full transparency of the transaction. The timer shows the amount of time elapsed, and customers can end the session at any time. This ensures that they are in full control of the transaction, and gives them an excellent customer experience.
Simplify Operations
Pay-as-you-go mode also helps simplify operations, as operators only need to choose a price per duration and don’t need to set different prices for each type of service.
Increase Sales
Pay-as-you go mode helps operators increase sales by allowing the machine to continue running until the customers decides to stop it. Because there isn’t a pre-set time, customers are likely to use the service for longer, as long as they are enjoying the service, driving the average transaction value up.
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What Machines Is Pay-As-You-Go Best For?
Self-Service Car Wash and Air/Vac Machines
Self-service car washes or air/vac machines can greatly benefit from pay-as-you-go mode, allowing customers to stop and start the service whenever they want.
Massage Chairs
Pay-as-you-go is perfect for massage chairs. Travelers in airports often like to sit in massage chairs while they wait for their flight to board, and allowing them to choose the amount of time they use the chair’s service makes the experience all the more relaxing.
Kiddie Rides
Pay-as-you-go adds fun to kiddie rides by allowing kids to enjoy the ride for as long as they like, without interruption.
EV Charging
Pay-as-you-go mode helps EV drivers charge on the go. If they only have a few minutes to charge their cars, they can still plug them in and don’t have to wait until they’re fully charged, helping them save time when they charge at public charging stations. This also helps charge point operators attract more customers, helping them increase their revenue.
Pay-as-you-go mode is an excellent way for operators to simplify operations while they improve their customers’ experience. If you’re looking for advanced payment solutions with a pay-as-you-go option for your automated machines, contact us here.
