Clean Machine Car Wash is a self-service car wash that was fully remodeled two years ago after the site had been closed for 15 years. As part of the remodeling process, Nathan Polatis, the owner, decided to implement cashless payment solutions to provide his customers with a more convenient experience. He decided to go with the Nayax VPOS Touch card reader which greatly benefitted his business. See how below.
1. More Cashless Transactions
With Nayax’s cashless car wash solution, Clean Machine Car wash was able to automate part of its business. Now, 72% of sales at the location are cashless and can be tracked via Nayax’s management suite.
2. Frictionless Payment Experience
The Nayax VPOS Touch accepts over 80 forms of payment, including contactless payments via Apple Pay, Samsung Pay, or Tap to Pay. The device also walks customers through the transaction, making it easy and clear for them, and creating a seamless and frictionless payment experience.
3. Multiple Pricing Options
Nayax VPOS Touch offers multiple pricing options which help easily upsell customers by providing higher discounts at a higher value. This both increases the average transaction value and gives customers a more attractive deal.
4. Real-Time Alerts
Nayax’s mobile management app can send operators push notifications any time there’s an issue with their machine so they know when they need to be on site and what problems they need to address. This helps further automate the business, ensuring that operators stay on top of the business at all times and can more efficiently manage their time.
“A major benefit of the Nayax VPOS Touch devices is the multiple pricing options I can provide. I can encourage them to spend more by providing higher discounts at higher value.” – Nathan Polatis, Owner, Clean Machine Car Wash
How Nayax’s Car Wash Payment Solutions Can Help Your Business Growth
Nayax’s car wash payment solution gives operators peace of mind by reducing the amount of menial tasks they need to do and providing their customers with a more seamless experience. Nayax allows customers to pay the way they want, and the VPOS Touch’s interactive interface makes it easy for them to use, making the process more automatic and reducing your time spent addressing customer issues.
Beyond a seamless payment experience, Nayax also enables loyalty programs which operators can customize. Whether you create a membership program for loyal customers or offer special promotions such as punch card campaigns, happy hour discounts, or others, you can encourage customers to return and to wash their car more often at your car wash.
With a complete solution that allows you to increase sales by accepting more payment methods and offering multiple prices and loyalty programs while you optimize your operations with 24/7 alerts and on-the-go management tools, Nayax can help your business get to where you want it to be. To learn more about our car wash payment solutions, contact us here.
